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On-Site COVID-19 Safety Protocols
  • In accordance with the Los Angeles County Department of Public Health order (effective August 19, 2021), all individuals age 2 and older, regardless of vaccination status, are required to wear a mask or an appropriate face covering while in indoor and outdoor settings, for SoFi Stadium this includes: in seats, in suites, in line while accessing the stadium, restrooms, elevators and all indoor clubs, except while seated and actively eating and drinking. Indoor settings also include covered stadium concourses, and queuing and ordering areas for concession and merchandise stands. Simply put, face coverings are required in all indoor and outdoor spaces and in compacted areas regardless of vaccination status. Masks can only be removed to eat or drink, after which it must be immediately put back on.
  • In order to ensure a COVID-safe event and compliance with county and state guidance, SoFi Stadium will follow guidance from health authorities and the LA County Department of Public Health on the best guest guidelines. Please note, SoFi Stadium Covid-19 health and safety guidelines may be updated at any time.
  • Highly trafficked and touched areas will be cleaned and sanitized regularly throughout events.
  • There will be hand-washing and sanitizing stations throughout the venue.
  • Unvaccinated individuals are asked to wear masks in line while accessing the stadium, restrooms, elevators and all indoor clubs, except while seated and actively eating and drinking. Indoor settings also include covered stadium concourses, and queuing and ordering areas for concession and merchandise stands. Simply put, face coverings are required in all indoor spaces and in compacted areas regardless of vaccination status.
  • SoFi Stadium encourages everyone to get vaccinated when eligible.
  • Sign up for CA Notify to receive an alert if you have been in close contact with someone who has tested positive for COVID-19.
What You Need to Bring With You
  • Ticketmaster ticket (via the Ticketmaster app or Ticketmaster.com on your mobile device). For stadium tours only, your ticket is available by visiting am.ticketmaster.com/lased. We strongly recommend using the digital wallet app or your mobile device to store the ticket before arriving at SoFi Stadium.
  • Please be sure to have your ticket ready to scan on your mobile device. Click here for instructions.
Clear Bag Policy
  • For all events at SoFi Stadium, permitted bags should be clear plastic, vinyl or PVC and not exceed 12" x 6" x 12”. 
  • Other permitted bags include one-gallon clear plastic freezer bags (Ziplock bag or similar) and small clutch bags, which cannot exceed 4.5" x 6.5" in size, with or without a handle or strap. 
  • Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, diaper bags, cinch bags, non-approved seat cushions*, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.
  • Please visit NFL.com/allclear for more information on the NFL's bag policy.
ADA Accessibility

Please find information related to accessibility here.

If you have questions about ADA accessibility, parking, prohibited items, or anything related to your event experience at SoFi Stadium, please reach out to our Guest Experience team by emailing guestservices@hollywoodparkca.com.

Sustainability

We encourage you to utilize public transportation, rideshare services or carpool when traveling to SoFi Stadium and Hollywood Park to conserve greenhouse gas emissions. Follow @SoFiStadium on social media for the latest information on rideshare for your event.

Please dispose of plastic and aluminum beverage containers in the recycling bins located throughout SoFi Stadium and Hollywood Park.

A to Z Guide

For a complete A to Z Guide - please click here.

SoFi Stadium Guest Code of Conduct Policy

SoFi Stadium is dedicated to providing a safe, comfortable, and enjoyable entertainment experience for all guests.

This Code of Conduct is designed to ensure all guests at SoFi Stadium can enjoy themselves free from distraction or interruption. All guests are strongly encouraged to respect others and practice proper courtesy and etiquette by adhering to the following guidelines:

  • Respect each other as well as SoFi Stadium Team Members
  • Refrain from unruly, disruptive, or illegal behavior. Verbally or physically harassing opposing fans is strictly prohibited
  • SoFi Stadium is a family-friendly destination. Please refrain from any profanity or other offensive language, whether spoken or appearing on apparel, and obscene gestures. Inappropriate clothing or the use of foul or abusive language or obscene gestures could result in denial of entry and/or ejection
  • Refrain from interfering with the progress of the game or event, including throwing objects or liquids onto the field
  • No fan is allowed onto the field of play without proper tickets, passes and/or credentials. Violators of this policy are subject to ejection and/or arrest
  • Consume alcoholic beverages in a responsible manner
  • SoFi Stadium is a drug-free and smoke-free environment. The use of drugs (including marijuana), other illegal substances and/or smoking (including vaporizers, e-cigarettes and smokeless tobacco) is strictly prohibited
  • Follow instruction of law enforcement, as well as SoFi Stadium Team Members, at all times
  • Only access areas with proper tickets, passes and/or credentials. All guests are expected to present appropriate tickets, passes or credentials when requested by any law enforcement or SoFi Stadium Team Member. Failure to adhere to these guidelines and/or this Code of Conduct could result in denial of entry and/or ejection without refund, loss of ticket privileges for future games/events, and/or possible arrest and prosecution. Guests are encouraged to report any issues or concerns during a game or event to the nearest SoFi Stadium Team Member, or please text HWPK with a brief description of issue to 69050.
  • Guests should be ready to display their tickets, passes and/or credentials to SoFi Stadium Team Members to verify their seat locations
  • Guests needing further assistance or directions should ask the nearest SoFi Stadium Team Member
Prohibited Items

All guests will abide by the prohibited items list. This includes ticketed law enforcement personnel.

The following items are not permitted to be carried into SoFi Stadium:

  • Airhorns, Amplified Music, Bullhorns, Loudspeakers, or other artificial noise makers
  • Animals (except ADA Service Animals)
  • Backpacks or Bags larger than 12 inches x 6 inches x 12 inches or that do not comply with the Clear Bag Policy
  • Balloons
  • Balls of any type
  • Bicycles (may be parked at approved bike valet)
  • Brooms, Sticks, Rods
  • Computers
  • Costume Masks - Costume masks are prohibited throughout the stadium, except for the seating bowl. All costume pieces cannot conceal identity and are subject to security screening at the discretion of SoFi Stadium and Hollywood Park
  • Drones, Remote Controlled Unmanned Aerial Vehicles or other similar motorized vehicles/devices
  • Drugs (including marijuana) or other illegal substances/paraphernalia
  • Firearms
  • Fireworks or Other Incendiary Devices
  • Frisbees, Footballs or other throwable Sports Equipment
  • Glass Containers of any type
  • Hard or Soft Sided Coolers
  • Inflatables
  • Knives of any type
  • Lawn Chairs, Stools, or Rigid Framed Seating Devices (except wheelchairs or as approved by the SoFi Stadium and Hollywood Park Management Team)
  • Laser Pointers
  • Motorcycle & Bicycle Helmets (may be checked in at designated bag valet locations prior to entry)
  • Noise-Making Devices
  • Obscene, offensive, and political clothing
  • Outside Alcohol or Other Beverages (except factory sealed water 20 oz. or less, soft-sided milk containers or medically required liquids in a sealed container)
  • Skateboards, Scooters, Razors, Hoverboards, or any wheeled footwear
  • Smokeless/Chewing Tobacco, vaporizers, e-cigarettes or other related devices
  • Stickers
  • Tents (unless approved by the SoFi Stadium and Hollywood Park Management Team)
  • Umbrellas (oversized umbrellas are strictly prohibited however small, foldable umbrellas that can fit under the seat is allowable)
  • Video recording devices; Tripods, monopods, selfie sticks; Camera Lenses greater than 6 inches in length
  • Wagons
  • Strollers
  • Weapons of Any Other Type (Tasers, Nunchaku, Pepper Spray, Mace, Expandable Batons, etc.)

Banners or signs must NOT be larger than 3 feet x 5 feet. Please adhere to the following guidelines:

  • Signs must be event-related and in good taste.
  • Signs cannot be commercial, political, or obscene in nature.
  • Signs may not be affixed or hung.
  • Signs may not be displayed in a manner that either obstructs the views of other fans or stadium scoreboards/advertising signage.
  • Signs must be made of a paper or lightweight cloth-like material.
  • Signs cannot utilize wood, metal, PVC (hard plastic) or similar types of materials for support or carrying poles.
  • Signs cannot be battery operated or contain lights.
  • Signs not permitted will be disposed of by SoFi Stadium Team Members unless the guest returns them to their vehicle.
  • All signs subject to final approval by SoFi Stadium

*Guests are encouraged to leave prohibited items at home or in their car. All guests are subject to search prior to entry. Any guest intentionally possessing a prohibited item at SoFi Stadium could result in denial of entry and/or ejection without refund, loss of ticket privileges for future games/events, and/or possible arrest and prosecution.

SoFi Stadium reserves the right to adjust entry policies at its sole discretion without any prior notice.

For everyone’s safety, SoFi Stadium uses video surveillance cameras throughout the property that are monitored 24 hours, each and every day. By entering and remaining on the property, you are consenting to your activities being recorded and monitored using video and audio recording systems placed in various locations through the property.

General FAQ
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